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sherry y.

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1 Review by sherry

Groupon

  • Groupon

4/4/11

What's really going on here? Don't understand...

I'm shocked to see so many negative reviews here. I have placed at least 20 orders from ideeli so far. Yes, sometimes the item was shipped longer than I expected, sometimes the item arrived not perfectly, however their reps were very very helpful. Every time when I contacted them, they were patient and was willing to help.

Well, from my own experiences, if you have a really urgent problem with your order, always try to contact their online reps, they are the most effective ones.

Anyways, I vote for ideeli, rather than gilt, rue la la, hautelook...

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Helpful  (2)
Thank you
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DeeDee L. – Groupon Rep

Hi Sherry,

Thank you so much for your vote of support. I'm very glad that you found our Customer Service representatives helpful, and that you're enjoying your ideeli experience. Please always feel free to reach out to us directly at support@ideeli.com with any questions or concerns. Continued happy shopping!

Best,

Jason Faria
Sr. Manager Customer Service

sherry Has Earned 2 Votes

Sherry Y.'s review of Groupon earned 2 Very Helpful votes

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