Sherry C.’s Reviews of Jollychic & more

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Wholesale Clothing

“Returns are costly - better hope you want/get what you order!”

2/26/15

I recently purchased several items. They sent me a SM dress instead of an XL and the glasses I ordered were supposed to be clear glass but were impossible to see clearly through. The earrings I ordered were pretty but one of them hung sideways on your ear. I explained clearly and requested a return voucher; was told I needed to send a picture of what was wrong with the items. I informed them I did not have a digital or camera phone and that I should be taken on my word and just hold my return credit until it arrived for inspection. No way! Ridiculous to communicate with. Obviously they are not backing up the quality of your order. No more business here!

Tip for consumers:
Better be sure you don't need to return anything!!!

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Thank you

Jolly J. – Jollychic Rep Over a year old

Hi, Sherry Christian,
Greetings!

Thank you for your order in Jollychic. We are so sorry for the damage. Here is our return policy:
http://www.jollychic.com/return-policy-a42.html
Please check it, when you got the package, if there is damage, please provide us some pictures about the damaged items. Then we will provide you some solutions, hope your understanding. About the two damaged items, we already have refunded the items price to your credit card on Fed. 28th, and you will get the money in 10 days, please check it then. We are all right here, any questions, please feel free to contact us! Looking forward to your reply!

Best wishes!
Jollychic customer Service Team