I ordered a gift item this week that was to have an engraved wedding date. I realized immediately after submitting that I had written the wrong date for the engraved gift and started trying to contact the vendor... I have sent numerous email, there is NO phone number anywhere on their websites and even when submitting a email form they provide to report a problem with an order they give you no way to talk to someone. Today I get another auto email that this product with the wrong date has been shipped. I will never do biz with this company again and I will tell the universe WHY if someone from BLUE sky at Open sky does not contact me and correct this situation. I sent 3 emails asking them to hold the order until I had the correct date.
Hi Sheri! We are sorry to hear about the difficulties you are experiencing. If you have not received assistance with this in response to the emails you mentioned yet, please call us directly at (844)707-7779 between 9 AM and 5 PM ET, Monday through Friday, and we will be happy to assist you!