If I hadn't paid with Pay Pal I'm pretty sure I would never have received the jacket I ordered. After four weeks I received a mis-shaped jacket. I discovered that the accent buttons sewn at the wrists were sewn at the top of one wrist and at the bottom of the opposite one. You definitely get what you pay for and I chose not to return due to the hassle and misinformation of its original shipping information.
Dear SheSheree,
Thank you for being kind enough to tell us about your experience!
I would like to start off by telling you that we are so sorry about your problem.
We have send you the solution to your email and you can check it. Wish your reply.
In this particular case, we respectfully disagree with our customer’s description. We state very clearly that all returns are subject to inspection and when we looked at this, we found multiple problems. (We have kept photos of this damage for our records). The manufacturer would never accept this back from us as it was clearly abused.
In the meantime, a credit is being issued now, and future consideration will be offered to this customer for this unacceptably long delay.
Best Regards
Rosewholesale customer service