These people are ripoffs. I placed an order, contacted customer service. She was rude, just as everyone stated here. The entire call, she cut me off or spoke the same time as me. However, the company created a shipping label which already includes a tracking number. I contacted them several times and their shipping company has never received a shipment for that particular tracking number. I am filing a complaint today as I wish to receive a full refund, not partial. What I'm trying to say is, the company has already gotten paid, money was taking from my account the next day after the order was placed without hesitation so please when it comes to my coins, don't hesitate to send me my order! Christina is rude as hell. Please find you a new job boo!