shelly d.

I have been a member of ebay since 2001 and as a buyer i found their services are good but as a seller however it is more of a headache then its worth. For one when selling something they take a certain percentage off for shipping charges, i don't make money off of my shipping so if i charge the exact shipping charges then i am out money after their fees are taken off and if i charge more shipping to counteract these charges then the buyer gets angry and leaves bad ratings.
Also the fact that as a seller i cannot leave a buyer negative or neutral feedback which has left me open to being blackmailed by buyers saying if i don't give them their money back (because they aren't satisfied even though it is exactly as described) and let them keep the item they will leave me negative feedback and they can do this knowing that there is nothing i can do about their rude behavior, so they have me backed against a wall. Example i sell beads online the person who recieved my beads was no satisfied with the amount they received and even though it was stated on the auction how many they get, they told me if i didn't send them more beads that i was going to recieve negative feedback, so what am i suppose to do? I either have to send more or get bad feedback. Also if someone decides not to pay at all still i cannot leave the negative feedback. So they get away with costing me business and there is nothing i can do but report them but no one see's that. I think if these buyers knew their ratings could be ruined by being rude or black mailing or by not paying at all maybe they would be a little bit more considerate. However they can pretty much do whatever they want to the seller because they hold their reputation in the palm of their hand. I will not be selling on ebay anymore, yes my items got more view then with probably any other site but the frustration and headache and extreme charges are not worth it.