shelly B.

An eBay seller "nyfashionexpert".
Incredibly RUDE and LACK of customer service to a first time customer. She sells Hermes on eBay. I read her so called blog and boasts highly of her amazing customer service. I'm interested in one of her Hermes bags. It cost quite a lot for that bag. So I asked her to see additional pictured of the bag. Since in her listing, she only have pictures of front, bag, side views. No interior picture, no date code, no nothing! It is such an incomplete listing so I asked her that I need additional pictures to make decision. That should be no problem. Everything should go smoothly.
But she replied me with a whole paragraph of insults! I have never ever seen any business does that to a customer. To insult a customer!
But this woman does it. I still am in total shock. I have met with not so good customer service such as slow shipment, incomplete information, and product not so good.
But NEVER EVER meet with a customer service who INSULTS A CUSTOMER!

Oh my god, if she is an employee, she will be fired right away for this lunatic act. But she is the owner. From now on, no new customer will buy from her anymore. She is just a rude b**tch who insults a new customer!