DealDash has the best customer service... I received two different packages with 1 broken item each (other items in the packages were in great/perfect condition). After contacting DealDash and receiving a response within a couple hours rather than the possible 12 hours it said it may take I took the requested pictures and sent them back to DealDash and received notice of the reorder of my broken items within roughly a days time. Thank you again DealDash!