Scam. Picture of the dress I ordered was definitely NOT the dress they shipped to me. It was similar, but a poor quality reproduction (knock off). The dress is meant for a flower girl-for a wedding. Very poor quality and using a picture of a better quality dress with no intention of actually providing the dress pictured is deceptive and unfair business practice.If the actual picture of the actual dress was what I was looking at while shopping I would have never chose to order it. I did however receive the order in a timely manner.
UPDATE: This is their reply. Had they provided picture of the actual dress they sold I never would have chose to order it! I don't care if it looks similar and they believe the quality compares. It is fraud. It is not the same dress! The material is very cheap and the dress looks like the cheap dress-up dresses you buy in the toy section at Wal-mart. I would not put this on my child for church and absolutely not for a wedding. They should not be allowed to operate in this way.
"We are sorry, but after viewing the provided photos, we are unable to see any quality issues with the items you have received. But please do not worry as your return is still accepted.
Please make sure the return item is in brand-new condition, unused and with original tags and packaging.
We have cooperation with US UPS service and can provide you a pre-paid UPS return label. You don't need to pay to UPS while the return shipping fee $6.40 will be deducted from the refund."
Hi,
We are very sorry for the inconvenience. Any questions concerning your order please log in and submit a ticket to contact our customer service for help. Here is how you can contact them: http://www.lightinthebox.com/knowledge-base/c1192/a2974.html.
Sincerely,
Lightinthebox