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Shelley M.

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1 Review by Shelley

LightInTheBox

  • LightInTheBox

“Do not shop with this company especially from Canada!”
12/9/15

I ordered 2 pr of shoes. They were shipped in bags not boxes so the shoes were bent and damaged upon receipt. One pr was the correct size but the other marked the same size. Was a size smaller. So I am out of pocket $100 between duty, the original price of the shoes and the exchange. I will not be ordering from this company again. I would have preferred to speak to a company rep but there is not a number to call...

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Helpful  (4)
Thank you
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LightInTheBox F. – LightInTheBox Rep

Dear customer,

Thank you for shopping with us and telling us about your experience. Please submit a Customer Service ticket about your concerns and you will be able to check the progress of your request by accessing My Tickets on our website. Here is the way how you can contact them: http://www.lightinthebox.com/knowledge-base/c1192/a2974.html, and our customer service team will help you there.

Shelley Has Earned 4 Votes

Shelley M.'s review of LightInTheBox earned 4 Very Helpful votes

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