I check this site daily... slightly obsessed. Customer service is hit/miss. Shipping is fast, quality is good and returns are easy! I purchase mostly party dresses from here and have never been disappointing. Love lulus!
I've purchased several items from them over the last 5 years. Great customer service! Returns/exchanges are a lot easier to do now which is much nicer. I've had to exchange several items and have never had an issue. The prices are a bit higher (similar items can be found at shopruche) but you're paying for all the "extra" stuff. I would recommend.