Eric dress sucks, bought a duvet from them for 113$ pluc shipping charges and when i got it it was nothing like the picture, when i complained they offered me16$ to apologise for false advertising! I refused and let paypal investigate it and paypal awarded me a full refund! Plus the shipping and handling charges :) ericdress needs to stop false advertising and own up! Do not order there Duvets, they say the duvets dont look the same because of different lighting when pictures r taken, but the truth is they do not have the duvets that are shown on there website! Horrible experience! Paypal awarded in my favor as long as I sent merchandise back to Eric Dress, well guess what It costs $171.00 to send it back to China and that is only if China will let it back into the country. Eric Dress certainly knows how to scam people. Once its here you r stuck with it, And ERic Dress knows this, False. False advertising. Why would I pay $171.00 to ship it back if Im only going to be credited the $93.00 I originally paid for it. Grr even Paypal should see how ridiculous this is. Now I am writing a review of paypal. Just do not order from Eric Dress. Too late for me but save yourself.
Dear Sheila,
Nice day.
We are so sorry for the unhappy experience happened on you. Could you please tell us your order number so that I can check the details for you? Anyway, we will try our best to improve our service and I believe that your questions will be finally resolved. If you have any other questions or suggestions, please feel free to mail us at: service@ericdress.com or reviews@ericdress.com. Thanks!
Have a nice day!
Best regards,
Ericdress Team