Sheila M.

This was my first experience with nomorerack.com. I placed an order November 26th. And as of today(Dec 14th) I still have not received it. I called customer service which had a recording telling me to use the website, then closed the call! I did that and used the "Have us call you back" option. The first time, it started the process, then the page disappeared. I tried again, twice, with the same results. I researched further and found a different phone number. Finally, I reached a CSR. She researched my order and told me it was sent out on the 11th and SHOULD arrive on the 18th. Of course, they already had my payment when I ordered. I requested a supervisor and was told..." Due to the high volume of orders...", you know the rest! When I told him this was unacceptable, as I was leaving that day for CA, he basically replied..."Oh Well!" I will never order from them again and I suggest no one else does.