Sheila D.

Like many others, I was conned into sending for a free trial October 2015. Nowhere was there any reference regarding a time limit for cancelling any further orders.
When I had my bank statements I saw that £73.98 had been taken out by this company.
After a heated phone call I was refunded £36.99, and was promised that when the item was returned the remainder of the money would be refunded.
Several attempts were made to return products, but the post offices couldn't accept it because of the batteries it contained.
Was advised to take out batteries then send item. This I did costing me a further £5.50. And a trial costing £4.99, plus phone calls. This was indeed a great FREE trial worth having.
Several e-mails and phone calls to abrupt customer service personel I am still awaiting
Rest of refund today 4/3/16. At 71 years of age I GIVE IN... and hope that I am an OLD DOG that HAS learned new tricks.