Sheetal P.

Midnight delivery are suppose to be kept as surprise for the receiver, as the sender pays more just for that. FlowerAura charges almost double the amount for midnight delivery. I placed a order on my husbands birthday with a combo of cake and flowers however the delivery boy called up my husband at 8:30 in the evening to ask the route to the delivery location and told him that his wife has ordered a cake and flower. My complete surprise went for a toss.

There are 2 things which come to my mind
1.) If the wanted to confirm that the receiver is available during the delivery then they don't need to bother about it as it is completely the senders responsibility and Flower Aura is already paid to travel to that place.
2.) If they are not aware of the route they are suppose to call the sender to confirm the route or have experienced Delivery boys who are well acquainted with the location or atleast use GPS.

The most imp thing is they do not delivery quality products as the cake they delivered was stale and from some local bakery which had rotten Cherry over it, also the flower arrangement was hopeless and had almost dried flowers.