I ordered from nomorerack before I read these reviews. While waiting on my order I was a little nervous about what to expect bc everyone had such bad experiences. To my surprise, everything went great with the shipping. It took less than 7 days for my order to arrive! The only bad thing is that my order ( a set of two earmuffs) were a little flimsy and feel like they can break at any moment, but for $6 I'm ok with that. Winter will be over soon! I may try something again, but I will make sure it's nothing too pricey. At least until I build up some confidence in them.
Hi,
We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
To help us fix this issue for you, could you please e-mail us your order number & details at: experience@nomorerack.com? We promise to get back to you within a maximum of 24 hours with a superb solution.
We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.