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Their website for purchasing is NOT very user friendly.
I purchased a ticket for the incorrect day, as I was expecting to be promted to chose a date.
I contacted Fandago via their website. NO response after 72+ hours. I "Live Chatted" with a "Representative" who claimed they could not credit my account because "The movie theater would be out the money." Uh, no they won't. They HAVE my money, I just paid for a movie TWICE!
After asking to speak with a "supervisor" I was turned away.
I went directly to the movie theater, explained my AWFUL experience with
Fan-dang-schmo, and they accomated me AND my family!
I will NEVER use Fandango again.
Go straight to the theater. Buy Local! Don't give these scammers anymore of your money or time.
Shayna O.'s review of Fandango earned 3 Very Helpful votes
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