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The clothes were good for the price. One dress did not arrive, as they were out of stock. The "promised refund" email is still not showing any promise to my credit card (See update). There was also fraud case opened on my credit card after using the site. Ladies, if you plan to buy from this site, PLEASE DO NOT USE YOUR PERSONAL CREDIT CARD. Please use gift cards.
*****Update as of 5/4/15
My card number was changed, and with that, the risk management team with my bank has reimbursed the funds that I did not legitimately spend on Jollychic. I can not honestly say Jollychic was at fault for my stolen information, but I do feel the website still needs to be more secure. I had to rearrange my finances quite a bit. As for the refund, Jollychic's employees have been in constant email correspondence and have provided me with an item of equal value to what I paid for and did not charge me shipping. Because of their dedication, my review has been revised and the rating has gone up. I would consider shopping through Jollychic.com again (with a giftcard) as I do really enjoy the clothing and also get many compliments when wearing items from this site.
Tip for consumers:
PLEASE DO NOT USE YOUR PERSONAL CREDIT CARD. Giftcards are the best option
Shaylen Z.'s review of Jollychic earned 5 Very Helpful votes
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Please I need my order it's now one month and I have tracked it its in return process yet i...
Hi, Shaylen ZoBell,
Greetings!
Thank you for your order in Jollychic. We are so sorry for the delay. We checked with shipping company, when they delivered the package, there is no one at home, the package was returned to the warehouse in Sydney, we have contacted with the shipping company to resend the package in these days, please wait for patient, ok? Here is the phone No.: 1300 658 775 ，61(2) 90781316, you also can contact with the local Aramex. Hope you can get the package soon. We are all right here, any questions, please feel free to contact us! Looking forward to your reply!
Best wishes!
Jollychic customer Service Team