Shay B.’s Reviews of BeenVerified & more

shay's Profile

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2/9/14

EVERYTHING listed below TRUE. I sesrched people who for sure had a record and they came clean and other information was outdated. Im frustrated I have to sit here and waste my time with this comment after I've already wasted my $. Thank God my bank was willing to refund me the money. I wish I would have reviewed these reviewe before signing up.

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Thank you

Carla S. – BeenVerified Rep Over a year old

Hi Shay,

I'm sorry to hear this was your experience. Did you also contact customer service? If the service didn't end up meeting your needs, then I want to make sure that your account is canceled. Please feel free to contact us at 888-579-5910 or at support@beenverified.com.

BeenVerified doesn't create the information; we aggregate public data and public records from many, many sources into one easy-to-read report. We are dependent upon the accuracy and availability of information in public records. With criminal data, some states and counties provide us with more data (more case information, cases dating farther back, etc) than other counties. There are still some counties that don't make their criminal data digitally available to us for aggregation into our database. It would be helpful to know of some specific examples where you ran into this issue, so I can look into this with our data team. We are constantly updating and expanding the database to provide the most up-to-date and accurate information we possibly can.

Please contact customer service at your convenience, so we can assure you that your account is canceled and address any other questions or concerns you have.

Best,
Carla
BeenVerified Customer Care
support@beenverified.com
1-888-579-5910