Shayann B.’s Reviews of Freelancer & more

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Freelancing

10/17/14

I would like Marcus C. [Freelancer Rep] to respond on the following question:
What's this new stupid Freelancer.com policy that is forcing users to put their own images (face) on their profile photos? No logos or other images allowed otherwise your bid amount will be lowered and after that the account closed / suspended.
Do you think that is normal to get my bids restricted while I have my ongoing paid premium subscription? Meaning you're lowering my bid amount (because I do not have my face photo on my profile) which I'm PAYING for every month!
And do not bother to respond that other images might be subject to copyright, this would be silly response.
Also, you well know Freelancer is running a kind of survey on the dashboard that you will be pointed to every time you log in. General questions like "how you like freelancer" or bla la bla - seem acceptable but this new question I see now on the screen "WHAT'S YOUR SKYPE USERNAME?"
Are you kidding me? How far can you go with these nonsenses?
ASX listed company should act "friendlier" than you do.

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Jielyn L. – Freelancer Rep Over a year old

Hi there Shayann, thank you for your feedback about the changes we have implemented about the user's profile. We have changed our quality guidelines to better capture the talent on our site. Your profile page is the first thing employers see when considering you for a job, and your profile picture is a big part of it.

Moreover, aside from uploading a picture of yourself, you have the option to a logo that will represent you and/or your company. It just has to be visually appealing and relevant to your work specialization so as to be appealing to your target market.

As for the bid restriction you received, I will have to check on your account first to understand what has happened; thus, please send me an email at marcusc@freelancer.com with your username.

Lastly, the poll questions seen on the Dashboard Page is non-compulsory. If you're not comfortable in answering it, you have the freedom to do so.

Again, we appreciate your thoughts about the recent changes in our site. I hope to hear from you so I can address your other concerns. Thank you.