Shawn S.

I am on the edge of my seat right now! I ordered a 2 pack of the flash portable chargers for my daughter's birthday on the 18th of this month. Received them in the mail fine, but when she return from out of town on the 21st and opened her gift from me... that's when the trouble started. She attempted to plug it in the USB to charger the charger, and the entire top fell apart in her hands. I was mortified! I called NMR customer service this morning and was informed that I am 1 day passed the 14 day return policy. ONE DAY! I asked the guy if he has a supervisor I could speak to and he said yes, but they will just tell me the same thing, no. REALLY? SO what do I do with these piece of crap chargers I have now? Guess I could use them for fine target shooting practice lol. I was simply dumbfounded at the lack of customer service from this "company"... especially when they delight so much on their site about how how awesome their service is. Load of crap.