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Shawn B.

Contributor Level

Total Points
84

1 Review by Shawn

  • DressLily

11/25/15

I wish I would written reviews of this company. I ordered something and it would fit a child of a size 14 not an adult. I can't contact anyone to return it. Everytime I put in an "order"/question... nothing goes through. THEY ARE THE WORST!

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CustomerService R. – DressLily Rep

Dear Shawn B.
Thank you for notifying us of your complaint.

We want to extend our apologies to you regarding your issue, we will work hard to ensure it is resolved to your satisfaction.

For your case, we has confirmed the problem and offered a solution on our support center, could you kindly check your email then offer a reply?

We will also contact the customer to apologize for the delay and offer an accommodation for their troubles and inconvenience. We feel that this is the least we can do in the circumstances.

Thank you for your time again.
Best Regards
Dresslily Customer Service

Shawn Has Earned 4 Votes

Shawn B.'s review of DressLily earned 4 Very Helpful votes

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