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We have ordered many things from this site. The time I did need to return something it was more for us to pay to return the items than it was worth. Plus, a restocking fee was needed of 20%. Unless I ordered something else from them. Now, this tells me it doesn't cost anything to restock if they can forget about it if you buy something else! Prices are better than most places around here.
I ordered a jacket/shirt for my neice for Christmas. Of course people shop before Christmas. So, the jacket didn't fit her, I need a bigger size. I was told it was pass 14 days so I couldn't do an exchange or refund? What!?!?! How is that even fair? They don't work with you for anything! Don't buy from here! :(
shawna hasn’t received any thanks yous.
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Empty.
The web site didn't seem as easy to navigate as others. If I wasn't trying to do a promotional...
I swear to you that if you hid your shipping charges into the prices of parts and then said free...
Hi Shawna W.,
We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
To help us fix this issue for you, could you please e-mail us your order number & details at: experience@nomorerack.com? We promise to get back to you within a maximum of 24 hours with a superb solution.
We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.