After my last review today, Dresslily responds that they sent me a email or whatever confirming my correct address issue, LIARS! I went to my account on their website and there is NO message from them HOWEVER, I guess my question would be why is my address still an issue when they have already shipped a package to me that I received? I'll tell you why because they are LIARS! It's probably a customized computer response that addresses all issues because I can tell that based on my complaints on the website that no one ever really took the time to read my responses. MY address issue was addressed and resolved back in July lol. These people are really crazy!
I forgot to mention in my previous review that when I found out that the item i originally ordered was no longer available and I sent them what I wanted to replace it with they responded and asked me for the description number or something that I had no idea what they were talking about, they told they could not find the item that I was looking for. LOL WHAT! How can you not find merchandise on your own website? J
Dear SHAUNA,
We want to say thank you for providing us with important information about your situation.
First, I want to start by saying how sorry we are about this issue.
We have checked the parcel information and find out that the failure of delivery due to the address.
We have replied you to confirm the address, please keep communication there.
Looking forward to hearing from you.
Best Regards
Dresslily Customer Service