What terrible customer service! I couldn't even make a purchase when I wanted to because everything in my size was sold out. When I tried to contact customer service I was on hold for HOURS, even trying to reconnect didn't work. I sent an email complaining about not being able to get through, only to have them respond a WEEK later, and they did not try to remedy the situation or offer me any further incentives to buy to make up for my lost time. This horrible customer service experience will ensure that I never buy this brand.