Sharon W.’s Reviews of NoMoreRack & more

Sharon's Profile

Review 1
First Reviews
0
Vote 1
Thank Yous 0
Fans 0
Profile Views

98

Contributor Level

Total Points

NoMoreRack

Discount Shopping

“I ordered a pair of sheets”

2/2/14

I ordered a pair of sheets - they sent me the wrong size.
Now, I have to ship them back (have to find something to do that in since they only use those cheap plastic envelopes that are done after one use.

They won't send me the correct size, so essentially - I'd have to repurchase in 3 weeks after they do my refund.

Can you spell lousy customer service?

I'll spend 3.00 to have basically let them use my 29.99 for 3 weeks.

I am so grateful that I didn't order anything more expensive as they obviously do not care at all about customers and won't do anything to rectify THEIR mistake.

Comments (0)
530K Views

Helpful (1)

Thank you

Vincent D. – NoMoreRack Rep Over a year old

Hi,

We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!

To help us fix this issue for you, could you please e-mail us your order number & details at: experience@nomorerack.com? We promise to get back to you within a maximum of 24 hours with a superb solution.

We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.

Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.