UNTRAINED, DOES NOT SPEAK CLEAR ENGLISH OFTEN LIE ABOUT THE EBAY POLICIES. LISTED A LAP TOP FOR PARTS NOT WORKING AND THE RESOLUTION TOLD ME NOT TO CONTACT SELLER THEY WILL TAKE CARE OF IT. THEY DID NOT EBAY CONDUCT ILLEGAL TRADING WITH FRAUDULENT NON ENGLISH SPEAKERS TO STEAL MONEY SOUND LIKE CLASS ACTION NEEDS TO SETTLE WITH THEM