Sharon s.

I am a vendor and my business offers a unique bachelorette party experience for bridal parties. I approached one of the sales team about advertising on their site. They followed up quickly and urged me to sign up however the catch is that they lock you into a full year contract. I thought that given their visibility I would give it a try.

After signing up as a vendor I was given a internet sales rep to help me set up my on line store front - as they call it. Right at the gate I was told that my "rep" was on maternity leave. I had to contact them several times for them to reach out to me.

I finally (after weeks of waiting) was able to put together a decent site. However never once in 6 months edit any me follow up with me. I was pretty shocked because they certainly hounded me when they pursued my business.

I found that I was not getting any results - and called my sales rep "Gayle" who responded back to me erratically. I was very frustrated as I corned into purchasing a year long iron clad contract to advertise but I had no support whatsoever.

After a horrible six months of absolutely no support from anyone at "The Knot" I was currently promised that they would happily refund the last payment and cancel my contract. I have this in writing. As of this time they say they still need to get authorization.

This has to be absolutely the WORST EXPERIENCE AS A VENDOR THAT I HAVE EVER SEEN.

IF YOU ARE A VENDOR, RUN AWAY! AND FAST!