SCAM! My daughter could not print the resume, first of all. FREE is NOT FREE, it is $1.95 and that is just the beginning... SECOND, she cancelled ON the 14th day, which they say was the 15th day so they charged her not $1.99 but $43 to use this pathetic site once. When I called to see about getting her refund they were snarky and said it was the users responsibility, yeah... which she did cancel but I guess it depends on how you count 14 days. Maybe they use the new Common Core math to count? In any case, for a one time use, that was supposed to be free, it was anything but free!
DON'T use the trial UNLESS you are prepared to get sucked into an automatic renewal that they WILL not refund. I would not recommend this site, there are other places to go for a resume that do not scam young college kids or young business professionals out of their hard earned money!
Added 8-10-2015: Yes, they replied as they have done with many of these reviews but if you review those other reviews LCRB will do nothing to change their practices, only offer more excuses & blame. I checked the dates on the bank withdrawals and our cancellation e-mail and it falls on the 14th day, yet they still refused to reverse the charges. I will not waste my time with them, I have filed complaints with the BBB, the FTC, and a bank dispute and I urge all of you who have cancelled on time to do so as well.
Hi Sharon R.,
I’m very sorry that you have had this experience with our service. Please contact me directly with the email address you used to create your account or the last 4 digits of the card that used to purchase and card holder’s name so that we can resolve this issue quickly for you. Please email me at anna.b@livecareer-support.com
I look forward to hearing from you.
Best regards,
Anna
LiveCareer