Sharon P.

I booked a trip to Las Vegas for my 25th anniversary through Justfly.com. Didn't look at other reviews until it was too late. It cost me $392.00 for plane tickets. My father has become terminally ill and I cannot leave him right now. I explained this to the customer service agent who was not American. So the paperwork said if I cancelled that I would have to pay $125.00 per person so $250,00 to cancel. Then the airline would give me a $114.00 credit to be used within 90 days. I don't think I will be taking any trips within 90 days since Dad is so ill. And on top of that, they want to charge me another fee of $75.00 per person (2 of us) to cancel. So I could just not cancel and lose $392.00 which is the original amount spent or have them cancel it and lose $392.00 plus 150.00. Well, duh... Will never use these rip off artists again.

My daughter's store was shut down for no good reason. She has followed guidelines and knows how to give good customer service. This store is her only livelihood and no one at etsy will respond to her emails and there is no phone number. I believe from all of the complaints I have heart that etsy is making money off these sellers then yanking the stores and that is that. It's pretty shady. I think all the sellers who have had this problem with etsy should get together and sue them for a class action suit. I have advised my daughter to contact a lawyer. She is upset as she has orders still to fill and has no way to contact her buyers. This is ridiculous. And word of mouth is the best advertisement, I have nothing good to say about etsy.