Sharon M.

I placed an order in Nov. And never received my order. They sent me an email letting me know when it was shipped. It never arrived. I called and emailed for over a month. No response. When I called I got an unprofessional voice mail that didn't identify as a business. Finally I called my credit card company and my bank and they did a payment reversal to my credit card. Then Dress lily contacted me by email wanting to resolve the issue. They wanted me to send money and they would send my order. I told them to send the coat then I would send money. Then they offered to refund me 85% of my purchase price. I told them I sent them 100% of my money and wouldn't settle for anything less. My bank has already did the reversal to my acct. As you've probably noticed all the people praising the company works for them. The administrator that responded to me after the reversal was named Jeremy. When I told them I wouldn't settle for 85% I never heard from them again. Bogus company. If I could rate the less than 1 or 0 I would. They are just taking people's money.