sharon m.

I ordered three sets of window panels. When they came, one set was defective. I returned it, and when, the next week, I went to order another set, they were no longer offered. I wanted to send the remaining two sets back as they do not cover my windows, and I cannot find them anywhere on the internet.
I talked to THREE different people from nomorerack (over 45 min), having to explain my situation each time. Finally, when the third person said they could not help me, I asked for a manager. He said there was "no manager in" that day, but he could take my name and number and have someone call me. That was a week ago. No call, no email. Terrible customer service, and it is too bad for them, as they lost a potential customer who would probably spend hundreds of dollars on their site (which I already have) over a $50 refund.