With so many on-line companies offering amazing service and products, it pays to shop around. I did not and ended up going with Wayfair. I ordered a product that was VERY different in color from what was shown on-line. Mind you, I spent a great deal of money on this order with about 7 items. They refused to take the item back unless I paid for shipping. The customer service person pretty much said "You should read policies and so sorry but this is what you need to pay if you want a refund". That was it.
PLEASE do yourself a favor to avoid very costly returns, even if you have to return due to Wayfair's error, shop around for a better deal.