Sharon J.’s Reviews of NoMoreRack & more

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“Customer service is a joke, all they do is tell you...”

12/29/13

Customer service is a joke, all they do is tell you how happy they are to serve you. Right. I ordered a sheet set on Dec 2 and after a dozen emails to socalled customer service I was told on Dec 28th that oops they booboo'd and would be refunding my money. So for weeks of frustration and lies, promises and no satisfaction I WILL NEVER ORDER FROM THEM AGAIN! And I don't recommend anyone do so.

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Vincent D. – NoMoreRack Rep Over a year old

Hi Sharon J.,

We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!

To help us fix this issue for you, could you please e-mail us your order number & details at: experience@nomorerack.com? We promise to get back to you within a maximum of 24 hours with a superb solution.

We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.

Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.