Didn't purchase tickets due to all the bad reviews and decided to call first. Woman on the other line was very rude and hung up on me when I told her I wasn't sure what I wanted to do and wouldn't give her my payment information. I was wary of the bad reviews thinking they were flukes but I'm glad I looked further into this before I purchased. It may be a legitimate site but I am not risking my money on that kind of customer service and based on the other reviews. Sorry!