Do not buy from this company a total rip off, shoddy goods that come form China, you cannot get your money back or return your goods and to top it off you also get stung with a bill for shipping costs even though TB Dress have already charged you for shipping, this company should be banned from trading! STAY AWAY FROM THEM
Thank you for sharing your experience with us. Our goal here is to exceed our customer's expectations during each shopping. We regret to hear that we did not meet your expectations in terms of product quality and customer services and extend our sincere apologies.
I am so sorry to hear that you are not satisfied with our service, hope you could kindly understand that we totally allow customers to return the items they are not satisfied with, and we could give customers a full refund for the products' price. Could you please tell me your order No.? After you have sent me the order NO. Then I will contact with your exclusive customer service representatives and let them solve your problem as soon as possible. Please give me a reply via sitejabber or you could send emails to sns@tbdress.com, so we could check the order status and solve your problem as soon as possible! Thank you for your cooperation!