I purchased a headset for my son. He choose the aviator and really loves the product! Plus after he had them for a month of so, our cat bit the connecting wiring, making the headset unuseable. Fortunately it is detachable and we were able to order a replacement part for $10.00 plus min. Amount for shipping, which made us VERY HAPPY!. We would highly recommend both the quality of the product we purchased and the customer service, when we had our issue! Sharon A.
Hi Sharon,
Thank you for your feedback. Please know that our goal is to have 100% customer satisfaction. Your report here is an indicator that are achieving this goal.
We want you to know that we really appreciate your relationship with Newegg.
We hope you have an Eggcellent Holiday!
Newegg Support