I first signed up 7 weeks ago when I ordered a few items. At 4 weeks I emailed saying I haven't received said items. I was told they were in Sydney. Today ( 3 weeks after I sent the email), my clothing still hadn't arrived so I called. I was told the items that I ordered where out of stock and I wouldn't be receiving them. Understandably I was pissed but we decided I would get store credit and 50% off my first outfit purchase, with the credit in my store 30 minutes later. An hour later I receive an email that I would be receiving a refund and not store credit.
I'm glad because I will be calling up tomorrow to close my account.