Shannon W.

I had ordered over $100 worth of clothes a month before my sons first birthday party - in hopes my husband and I could wear the clothes then.
As the days ticked on and all I saw was "processing" for over a week, when the clothes said they would be shipped out the most 5 business days, I contacted them.
Because they are located in Asia the reply usually came late at night, the most it took 2 days for them to reply.

They had said because of the new year/changing stores things had gotten backed up.
After a few exchanges I was able to get a full refund for my purchase - which made me sad because I was really looking forward to my outfits!
They gave me a coupon code and suggested that I contact their live customer service to ensure the items were currently in stock and when they would be shipped out.

So don't order something you're hoping will be to your house in time. Seems their processing/shipping is very slow.

I'm giving it 4 stars because the customer service was really good, even though I didn't get my clothes.