I'm so excited that I found this website. My kids cracked my Toshiba laptop screen. I thought it was over! Out of curiosity I wanted to price the repair and stumbled on this website. For the price of a diagnostic I was able to purchase the screen, tools, and shipping. I am not by any means savvy on building electronics of any sort, but the video the posted was self explanation and thorough. The package came in less than a week and installed in a snap. I haven't a single complaint. If your reluctant, don't be... the quality is great. Just be sure your ordering the right thing. And make sure it's only the screen broken by connecting to him I and checking on your television if the computer still works... good luck!