I started out having a bad experience, but quickly ebates made it a positive one. I bought a deal through groupon…and groupon transferred met to ticket master where i actually purchased the deal. So with so many different sites and now actually purchasing this deal on a third party site. I was unable to get my cash back. This was a big purchase for me (over $400) and groupon cash back was at 6%. I emailed ebates…we went back and forth a couple times. And they gave me my credit! I think this was something that hasn't happened before. But they went ahead and gave me my cash back! Great customer service!