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Shannon B.

Contributor Level

Total Points
85

1 Review by Shannon

  • Zazzle

3/14/16

I will never order from this company again. I received the wrong invitations and my account was charged for this wrong order. I called and was on hold for over an hour and was first told that if they sent the wrong invitations they would not have charged my account. Wrong! I had the invoice in my hand. I was told that they would refund my account but that it could take 7-21 business days! ABSOLUTELY RIDICULOUS! Horrible customer service.

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Zazzle S. – Zazzle Rep

Thank you for your feedback and we apologize for any frustrations. It looks as though a member of our CS Team has helped you with the issue, please feel free to respond to their email if you should have any further questions or concerns. Thank you.

Shannon Has Earned 5 Votes

Shannon B.'s review of Zazzle earned 5 Very Helpful votes

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