Shani G.

Where to begin? I am getting married in October and have a fairly tight budget. When I saw the dresses and prices on JJ'S House website, I was thrilled. But then I read a lot of negative reviews about bad customer service, poor quality, etc., and got really apprehensive. Even though the dresses are not terribly expensive, I didn't want to just throw my money away. But I found the perfect dress and couldn't get it out of my head. I agonized over it for a few weeks. Then I found a positive review written by a really nice woman on Facebook. I messaged her to make sure she was a real person and legitimate customer, and she was. I asked her a ton of questions about her experience, from the dress quality to extra shipping charges. She completely put my mind at ease about the whole situation, even sharing pictures of her dress with me. So I decided to roll the dice and hope for the best! And I got it! I ordered my dress in mid August and received it a week and a half later. The dress is EXACTLY like the one on the website. I did the custom fitting option, and it fits great! The dress material is really nice and looks and feels way more expensive than it really is. I also ordered a petticoat bc it's a ball gown. JJ'S House customer service helped me choose the right petticoat and the dress looks and fits far better than I dared to hope. I ordered a veil and garment bag as well, and all my items came individually packaged in one shipping box. I did not have any additional shipping charges, thankfully. I hate to read the reviews from the unsatisfied customers, but I really wanted to share my experience with potential customers bc I am thrilled with my dress and JJ's House as a whole.