THIS SITE HAS MY BANKING INFORMATON AND I DONT KNOW HOW THEY GOT IT. THEY HAVE BILLED ME OVER $150 WORTH. TH EONLY REASON I NOTICED WAS BECAUSE MY ACCOUNT GOT OVER DRAFTED. I ENDED UP HAVING TO CLOSE Y ACCOUNT WITH MY BAN ENTIRELY AND WILL NOT BE OPENING UP A NEW ONE. THIS ACOUNT IS A SCAM AND I WILLNEVER USE I AGAIN. THEY ARE LOCATED IN A WHOLE NOTHER CONTRY, AND WHEN YOU GO TO THE SITE TO GET HLP IT DOESNT WORK AND IT SAYS IT HAS 24 HUR HELP BUT THEIR CHAT BUTTON DOESNT WORK. IT IS RIDICULOUS, AND I WILL BE FILING A POLICE REPORT.
Hi Shanaya M.,
I’m very sorry that you have had this experience with our service. We take pride in providing effective and valuable career, resume and cover letter assistance to hundreds of thousands of people. All of our subscriptions are auto-renewing if not cancelled. We state this on every page in the purchase process and we send payment confirmation email stating the date and amount of the auto- renewal upon purchase. We do offer several ways to cancel including by phone, live chat, email and self-cancellation in your Account Settings if service is no longer needed.
We also apologize if you also did not get hold of anyone when you contacted us. All of our system are up and running. I would appreciate if you would contact me directly with the email address you used to create your account or the last 4 digits of the card that was billed including the card holder’s name so that we can resolve this issue quickly for you. Please email me at anna.b@livecareer-support.com'
I look forward to hearing from you.
Best regards,
Anna
LiveCareer