Shana G.

As you can tell from the one star reviews and subsequent replies from Seat Geek, this site only collects ticket information from the many resellers out there. Unfortunately, this lends credibility to the many scammers by lumping them in with the reputable dealers. You assume there is some screening process done by Seat Geek, but that doesn't seem to happen. I purchased a Super Bowl ticket only to have the dealer contact me to tell me there was an error and were refunding my money. This tied up my credit line for a few days and could have held up my subsequent purchase from StubHub. I was lucky, the refund did come through and I was notified by RazorGator in time to purchase another ticket. Seat Geek should track the dealers' performance and exclude those that are not providing a basic level of customer service. If Seat Geek becomes the goto place to find tickets, they should be able to insist on performance by the resellers they include on their site. I will continue to use them to scout tickets, but will probably only buy from resellers I am familiar with.