S H.

On 05/07/2015 I ordered a gift basket for Mothers Day 05/10/2015.
When it didn't arrive, I called customer service and was told how sorry they were and it would be delivered next week, because I didn't order in time for the 10th.
I was not informed at the time I placed the order that it could not be delivered by the 10th.
If they had told me, I would not have spent my $200.00 with them. So the order was scheduled for delivery on or before 05/09/2015 the day before Mothers Day.
Still upset I called again today 05/11/2015 and was told it will be delivered tomorrow the 12th.
When I called customer service I actually got no resolution or satisfaction. All I ended up with was an over seas phone bank with a foreigner telling me how sorry they were, and I should calm down because, its better late than never and, my Mother will still be surprised.
ONE THING IS FOR SURE. IF THERES A CHOICE BETWEEN 1800 FLOWERS OR NO FLOWERS, I WILL NOT BE SENDING FLOWERS. DONOT USE THESE PEOPLE. SAVE YOURSELF AND YOUR MONEY!