S H.

As the other reviewers have stated Eloquii has a horrible and frustrating return policy. I had to leave the country for a medical emergency due to a family members sudden illness. I attempted to return the items I ordered but were delivered after I left because their sizing is way off (the pants were at least 6 inches longer than normal) and the clothing is cheaply made so alterations aren't worth the price. First I was told the return had been okayed although outside of the 30 day return window.
I sent the items back and then received an email saying the items couldn't be accepted because they were returned outside of the 30 day window. Now I have to pay them $6.99 per order to have the items I can't use because they don't fit returned to me. You've been warned!
Wish I had remembered to check this site BEFORE doing business with them.

I asked for a credit - just a credit NOT a refund - for a recently expired deal I had purchased. My 95 yr old mother was very ill and I was the caretaker, she lives in another state. They would not respond to email sent to customer service and forget trying to get someone on the telephone. You'd have a better chance of winning a multi-million dollar state lottery! After sending an email every day for nearly a month and threatening to contact the state attorney general I get a reply saying they don't give refunds. I distinctly did not ask for a refund. I started the email campaign again to no avail. The owner pretends to be the "customer service" supervisor. This ramshackle rip off company actually operates out of an apartment in Brooklyn, NY. And the owner uses the name Brittany. Most of the "deals" are at substandard businesses. Do Not Use Them!