I made an order on 09/06/2014, I just received it this weekend on 10/11/2014. The time I had to wait for the delivery was crazy so I left a message asking for the status of my order I contacted me in about 3 days or so and asked that I would wait the full 15 day process in which I had no idea that was the delivery time, OK, I said I would wait it out as you can see from the from the dates listed below it was well over that time frame but the time I dealt with... it was when I received the delivery that really pissed me off. I ordered a sweater size large, a necklace, and a bracelet... the sweater was balled up into a ball about the size of an Grapefruit and the sweater said L for large but it was a small for sure, I couldn't get it on at all and the necklace was popped, broken and the bracelet arrived. This has got to be a joke... I have never witness such poor and unprofessional service ever! I notified them and never received a response as of yet... Try to avoid this online store at all cost! I will post another review with the picture of the items later...