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I purchased 2 Orlando Magic game tickets for Dec. 23 at 7pm so my little brother could go to a game. It is 8:05pm on the same day and im writing this review because the tickets I purchased for $172.00 DID NOT work. We were directed to Guest services and they could do nothing for us since Seat Geek is a 3rd party. I am very sad and ashamed that in this day and age you are not able to get what you paid for. Anyone looking to buy tickets for anything, buy they from the venue directly. Never go through a site that does not deal with the venue directly or else you will end up like me at home and robbed.
Sean S.'s review of SeatGeek earned 12 Very Helpful votes
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I am pregnant and I was invited to the Tim McGraw concert in downtown St. Louis at the Enterprise...
Hi Sean! Thank you for letting us know about your experience and we apologize that it was a negative one. All tickets sold by vendors on SeatGeek have a full money-back guarantee, so if your tickets were not valid at the gate, you must be refunded by the vendor. We'd love it if you'd get in touch with us at hi@seatgeek.com so we can make things right. We work hard to take good care of our customers, so if there's anything we can do to resolve this issue, please contact us!