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Scrappymom P.

Contributor Level

Total Points
134

1 Review by Scrappymom

  • RoseWholesale

7/22/15

I recently purchased several items form this site come to find out they are located in CHINA and there is no returns with tracking unless you pay $60.00 for courier. Not only is returning items extremely difficult but they don't accept returns and if they do you only get 10% store CREDIT! DO NOT BUY FROM THIS SITE! The sizes are 5 sizes smaller than American Sizes and the quality of the product is very poorly made. Customer Service is a joke they can't even write in English.

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CustomerService R. – RoseWholesale Rep

Dear Scrappymom P.

I want to start by thanking you for notifying us about the issue.
Would you mind proving us your valid order number or email address? Hope we can get in contact with you and resolve the problem together soon!
We are always welcome customers to seek us for help
http://www.rosewholesale.com/m-article-id-12.html
Thank you so much again for bringing the issue to our attention. We welcome all feedback as it enables us to continually improve to provide even better service to all our customers.

Kind regards
Rosewholesale Customer Service

Scrappymom Has Earned 14 Votes

Scrappymom P.'s review of RoseWholesale earned 14 Very Helpful votes

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